Fraud of any kind can
destroy one’s faith in people and sadly, it is sometimes hard to tell the
difference between a deceitful attempt to steal from you and a genuine
transaction. As a responsible brand we
work hard to protect our customers from any dishonest activity, which is why we
have systems in place to help keep our customers safe.
Fraud includes ‘phishing’,
which is when thieves send you a sham email using details similar to that of a
reputable company in an attempt to get hold of your banking details, pass
words, pin numbers and credit card numbers.
There are, of course, many other ways that crooks will
try to hoodwink you, and we’ve posted blogs on this before. But here is a summary of what to look out for
when you’re not sure if you’re dealing with a genuine Trellidor franchise
representative, or if you’re buying a genuine Trellidor security barrier.
Check the contact phone number you’ve been
given by visiting ‘Showrooms’
on the Trellidor website.
Our franchises phone to let you know when a
staff member will be visiting your home so you are not caught by surprise. If anyone arrives at your gate without an
appointment, phone the franchise to check that the visitor is legitimate.
Trellidor franchise staff have branded
clothing and ID cards to identify themselves.
We will never ask you for your banking
details, even if you are due a refund, so if you receive an emailed request for
your personal details, phone the franchise.
Do not reply to an email of this type.
For more on what to be aware of in these days of easy
If it’s on Facebook it must be true,
Check those credentials
How to tell if you have a genuine
Trellidor security gate
Or contact your nearest Trellidor franchise.
Ordering your Trellidor is easy! We have over 70 stores around South Africa, so by booking an appointment with one of our trained security experts located near you, you will get the best deals and understanding about your home / business security.
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