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Phishing is everywhere so guard against fraud

Fraud of any kind can destroy one’s faith in people and sadly, it is sometimes hard to tell the difference between a deceitful attempt to steal from you and a genuine transaction.  As a responsible brand we work hard to protect our customers from any dishonest activity, which is why we have systems in place to help keep our customers safe.

Fraud includes ‘phishing’, which is when thieves send you a sham email using details similar to that of a reputable company in an attempt to get hold of your banking details, pass words, pin numbers and credit card numbers. 

There are, of course, many other ways that crooks will try to hoodwink you, and we’ve posted blogs on this before.  But here is a summary of what to look out for when you’re not sure if you’re dealing with a genuine Trellidor franchise representative, or if you’re buying a genuine Trellidor security barrier.

1.    Check the contact phone number you’ve been given by visiting ‘Showrooms’ on the Trellidor website.

2.    Our franchises phone to let you know when a staff member will be visiting your home so you are not caught by surprise.  If anyone arrives at your gate without an appointment, phone the franchise to check that the visitor is legitimate.

3.    Trellidor franchise staff have branded clothing and ID cards to identify themselves.

4.    We will never ask you for your banking details, even if you are due a refund, so if you receive an emailed request for your personal details, phone the franchise.  Do not reply to an email of this type.

For more on what to be aware of in these days of easy fraud, read:

If it’s on Facebook it must be true, right?

Check those credentials

How to tell if you have a genuine Trellidor security gate

Or contact your nearest Trellidor franchise.

* Information true and correct at the time of publish
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